Three-year warranty

    Three-year warranty

    Inspected quality according to the highest standards

    You can count on the eneo inspected quality: all of our products excel through their high technical performance and high-class processing supported by an outstanding technical service department. We therefore give a three-year warranty on all eneo products. Intended and correct proper use of devices is a prerequisite for all warranty claims. Wearing parts are excluded from the warranty. Examples of these exceptions are:

    • Monitor panels including background lighting (warranty: 12 months)
    • Motors, slip ring, gears, potentiometers of pan/tilt heads (warranty: 12 months)
    • Motors, gears, potentiometers of motor-driven zoom lenses (warranty: 12 months)
    • Hard disc drives (warranty: 12 months)

    The warranty can be extended upon request for some products, please discuss your requirements with us. In addition to our standard warranty, we offer the option of an extended warranty. Our staff will be happy to provide you with more information.