Covid-19 pandemic: manufacturer information on the delivery situation
eneo is a VIDEOR own brand and has taken the same protection and precautionary measures that VIDEOR has taken to prevent the spread of the SARS-CoV-2 virus and to protect its staff. These measures also include the expansion of home office work for our employees. At the location in Rödermark, only those employees are currently working who are absolutely indispensable for ensuring normal business operations. Since the health and safety of our staff and customers is a priority for us, special precautions apply to all internal and external contacts for all our employees at the location. In addition, we have taken additional measures that guarantee compliance with the recommended distance and hygiene rules.
Business processes and delivery capability
Even under the difficult conditions of the corona pandemic, eneo is currently deliverable to the greatest possible extent. While some of our Asian suppliers have so far had no negative impact on production due to the pandemic, others who have been directly affected by the measures taken against the pandemic, have already resumed production, albeit with a partially reduced capacity. For individual products, this can lead to delays in delivery, for which we ask for your comprehension.
The current availability of eneo products is displayed in real time in the web shop at videor.com. Please note that the delivery dates shown there are subject to change for items not in stock. If you do not yet have access to the customer area on videor.com, you can register here as a VIDEOR customer. At present, we assume that our business processes will not be interrupted. However, we ask for your comprehension if not all operations proceed at the usual pace. As an own brand of VIDEOR, all protection and precautionary measures that VIDEOR has taken to prevent the spread of the SARS-CoV-2 virus and to protect the employees, equally apply to the staff of eneo. This page is updated regularly. For more information, please contact your VIDEOR contact person as usual by phone or email. For detailed information about your delivery, please call 06074 888-300 or send an to email email@example.com.